BeoX’s cutting-edge high capacity switching network supports:
• PRESENCE IN 6 INTERNATIONAL LOCATIONS Dallas USA, Washington DC USA, Miami USA, Seattle USA, London UK, Istanbul TURKEY.
• HIGH AVAILABILITY CONFIGURATION allowing our partners to sleep better at night
• INTEROPERABILITY WITH MULTIPLE GATEWAYS / SOFTSWITCHES including Cisco, Huawei, Genband G series, Sonus, Quintum, Vocaltec, etc.
• ADVANCED ROUTING calling plans facilitate a large variety of routing policies
• LOAD BALANCING OF HIGH-VALUE RESOURCES facilitating VoIP traffic management by monitoring and maximizing utilization of high value feature/application servers and media gateways
• CDR AGGREGATION and streaming to any billing or reporting device
• DETAILED REPORTING providing real time information on route quality, profitability and other business and technical metrics
Resulting in a number tangible business benefits for our partners including;
• Tightly controlled Service quality, availability and reliability.
• Competitive cost structure
• Increased Revenues
• Fast Deployment of interconnects with minimal operations expense
• Superior Customer Care and 24/7 NOC support
Sales Enquiry: sales@beox.com
Challenges of VoIP recording[edit]
VoIP is usually implemented as a cost-saving measure over POTS (Plain old telephone systems). The same holds true now for VoIP recording. Most recording vendors are able to record the various standards of VoIP such as G.711, G.729a/b and G.723 and software-only solutions as compared to the intensive hardware and software associated with legacy PBX recording.
Today, most of the VoIP vendors are offering VoIP recording methods specific to their VoIP call and communications management servers. These vendors are offering what is referred to as active VoIP recording where the recording vendor's solution becomes an "active" participant within the call for recording purposes. This approach offers some benefits over the long established method of sniffing (Passive) recording in environments where the handsets to be recorded are off site or in remote locations, or in situations where the network routing would mean that a passive solution would be overly complicated. It also greatly simplifies recording internal calls, as it no longer necessary to duplicate the audio streamed between two handsets to the voice recorder as the telephony system will automatically manage this in any solution.
Disadvantages of "Active" call recordings can include overheads on the PBX, the need for agent interaction and changes to the quality of the call. "Passive" call recording software works by using packet filter technology to listen for VoIP calls on the LAN on a monitored port. The RTP stream is then captured and converted to a WAV file for storage and retrieval.
